Legal
Create the customer-facing returns/refund page needed if physical products are sold.
Editable working structure: this page must be reviewed and completed with the final French/EU business details before publication. It is not legal advice.
ELIGIBILITY
What can be returned
Insert the actual product/consumer rules that apply to the products sold.
PROCESS
How to request a return
Give the real contact route, timing and information customers should provide.
COSTS
Return costs
State who pays return shipping in the applicable situations.
REFUNDS
How refunds are issued
Describe the real refund method and timing after professional review.