Business Health Check
Use this health check to spot where customers may be getting confused, where the brand feels inconsistent and where enquiries or operations are falling…
MESSAGE
Can a new customer understand you quickly?
Check the offer, audience, main differentiator and next action.
- Clear headline
- Specific offer
- Target customer
- Primary CTA
TRUST
Does everything look like the same business?
Review visual consistency, contact information, proof and customer-facing details.
- Consistent brand
- Current contact details
- Verified proof
- Professional policies
JOURNEY
Can customers move forward easily?
Test the route from discovery to enquiry, purchase, booking or another conversion.
- Mobile experience
- Working forms
- Clear prices where appropriate
- Simple next step
FOLLOW-UP
What happens after the action?
A good website still fails if enquiries disappear or customers receive weak communication.
- Response owner
- Follow-up process
- Customer support
- Review request
MAINTENANCE
Is the business being kept current?
Outdated content, plugins, products and policies quietly reduce trust.
- Updates
- Backups
- Content review
- Product/service review
WHERE TO GO NEXT
Choose the next resource or service that moves the business closer to being ready.
MAR Client Engine™
Improve enquiry and follow-up systems.
MAR Care+™
Keep the website supported.
Growth Systems
Improve the connected business after launch.